Three Ways to Work With Us — Starting Wherever Makes Sense
From a first look at your data through to a structured watch programme across multiple streams. Each service is self-contained, and each feeds naturally into the next if you choose to continue.
← Back to HomeHow We Approach Detection Work
Anomaly detection is only useful if the people who need to respond to it can actually read what it's showing. Our approach starts there: we look at your data, understand what normal looks like, and build detection around meaningful deviation rather than generic rules.
Every engagement is scoped before work begins. We agree on what data we're looking at, what the output will contain, and what falls outside the current scope. Written summaries and documentation are standard — not optional additions.
We can start from scratch with teams that have no prior detection work in place, or work alongside existing setups where the current configuration isn't producing readable outputs.
Data Review First
We look at a sample before committing to detection configuration. Structure matters.
Calibrated Thresholds
Set around your actual data behaviour, not generic industry defaults.
Written Deliverables
Every service produces a document your team can keep and use going forward.
Scheduled Reviews
For ongoing work, review cycles are built in — detection doesn't drift without notice.
Pattern Review
A starting service for teams with operational data who want to understand their activity baseline and see where unusual patterns appear. We examine a representative data sample, identify where irregular patterns occur, and discuss what a sensible detection approach would look like for your situation.
Suited to operations and engineering teams who haven't done detection work before, or who want an independent assessment of a data set before deciding whether to invest in full configuration. Includes a review session and a written summary you keep regardless of what you decide next.
Key Benefits
- Clear picture of what your data shows before committing to ongoing work
- Written summary with findings and a suggested detection approach
- Low-risk entry point — no obligation to proceed further
- Findings carry forward into Detection Setup if you continue
How It Works
Send us a data sample
Structured operational data — logs, time-series, throughput records. We'll confirm whether the format works.
We review and identify patterns
AI-assisted analysis identifies where activity deviates from baseline. We annotate and review the findings.
Written summary delivered
A plain-language report covering what we found and what a detection approach might address.
Review session
We walk through the summary with your team and answer questions about next steps.
Detection Setup
For teams ready to watch for unusual patterns in their operational data on an ongoing basis. This service configures sensible thresholds and sets up a calm alert view your operations staff can read and follow without requiring specialist interpretation.
Aimed at operations leads who have either completed a Pattern Review with us or who already have a reasonable understanding of what their data contains. Includes full setup, alert configuration, and a training session for your team.
Key Benefits
- Alert view configured to your data — not generic off-the-shelf thresholds
- Training session so your team can read and act on alerts independently
- Configuration document explaining each threshold and its rationale
- Setup feeds directly into the Watch Programme if you continue
How It Works
Data and context briefing
We review your data streams, current monitoring setup (if any), and what your team needs to see.
Threshold configuration
We set and document thresholds appropriate to your actual data patterns and operational context.
Alert view setup
A clear, readable view of detection status configured for your team's workflow.
Training session
We walk your team through reading and responding to the alert view, with practical examples.
Operations Watch Programme
A broader engagement covering several data streams, designed for teams that need detection to be reliable and sustainable over time. Includes review routines and internal ownership structures so detection stays accurate without generating noise or requiring constant external involvement.
Suited to operations leads managing larger or more complex data environments. Includes multi-stream setup, a structured review cycle, and a maintenance handbook your team can use to manage the detection setup independently between review periods.
Key Benefits
- Multiple data streams monitored in a single coordinated engagement
- Scheduled review cycles to keep thresholds current as data behaviour shifts
- Maintenance handbook for internal management between reviews
- Internal ownership structure so your team isn't dependent on us for routine operation
- Joined-up view across streams rather than isolated readings
How It Works
Multi-stream scoping
We map your data streams, agree on monitoring scope, and define ownership responsibilities.
Initial setup phase
Configuration of thresholds and alert views across all agreed streams — typically three to four weeks.
Maintenance handbook
A complete reference document covering your setup, threshold rationale, and how to handle common scenarios.
Scheduled review cycles
Regular sessions to review threshold accuracy, data changes, and detection performance.
Which Service Is Right for You?
A quick guide to choosing the right starting point based on where your team is now.
| Pattern Review RM 620 |
Detection Setup RM 1,780 |
Watch Programme RM 2,980 |
|
|---|---|---|---|
| Data sample review | |||
| Written summary | |||
| Alert view configuration | |||
| Staff training session | |||
| Multi-stream monitoring | |||
| Scheduled review cycle | |||
| Maintenance handbook |
Best for: Pattern Review
Teams exploring whether detection work makes sense for their data, or wanting a first independent look at what's there.
Best for: Detection Setup
Teams with a clear sense of their data who want a configured, staff-ready detection view for one data stream.
Best for: Watch Programme
Teams managing several data streams who want structured, sustainable detection with internal ownership.
Standards Across All Services
The same principles apply regardless of which service you engage.
Data Confidentiality
Your data is used only for the agreed engagement. Confidentiality agreements are available on request.
Written Scope Before Work Begins
We agree on scope in writing before any work starts. What's included, what's not, what you'll receive at the end.
Threshold Transparency
Every threshold we set is documented with an explanation of why it's positioned where it is.
PDPA-Aligned Practices
Data handling practices aligned with Malaysia's Personal Data Protection Act 2010 requirements.
Direct Communication
You deal directly with the people doing the work. No intermediary layers between your team and ours.
In-Person Available
Based in KL Eco City. In-person sessions across the Klang Valley when the meeting is better face-to-face.
Not Sure Which Service to Start With?
Tell us what data you have and what you're trying to watch for. We'll suggest a sensible starting point without any obligation to proceed.
Send an Enquiry